Resolution 1: Look for an invitation in your email Inbox. This option enables you to be selective about who can enroll. Step 5: Check the Microsoft Offices subscription status. If you connect through a Virtual Private Network (VPN), you might need to temporarily disable your VPN also. Step 4: Perform the same steps for all the Microsoft Office apps (Excel, PowerPoint, Outlook, Word, etc.). This device is already assigned to someone in your organization. Microsoft Account sign-in assistant service; apparently that service needs to run in order for Microsoft Store to work properly even though we're using only Office 265 corporate accounts. That allows your organization to manage your device using Microsoft Intune. Changing the primary user of the device does not make any changes to local group membership such as adding or removing users from the "Administrators" local group. If the process isnt blocked, but you still cant activate Microsoft 365, delete your BrokerPlugin data and then reinstall it using the following steps: For manual troubleshooting for step 7, or for more information, see Fix authentication issues in Office applications when you try to connect to a Microsoft 365 service. Select whether your organization 1) offers an open enrollment (where any device with an invitation can enroll) or 2) offers a restricted enrollment (where you compile a list of registered devices and only those devices are allowed to enroll). Complete the two-factor authentication to login. If you are connecting through a Virtual Private Network (VPN), it is advised to temporarily disable your VPN as well. Atlassian Values, If your organization is using Intune as ours does much more information is available when compared with Microsofts Basic Mobility and Security. Step 5: Restart the Windows for the changes to take effect. Step 13: Click on the Add account option next to the Add other user. Abrasives are used by cabinetmakers to ___ surfaces in preparation for assembly of finishing. When you sign out of Office, you wont be able to save files to OneDrive. It is possible that third-party antivirus software installed on your device may be causing an error with another account being signed in. Step 7: Click on the Save Changes option. Or, you may like to use the Search field in the Control Panel to find the Credential Manager. Modern authentication can be enabled for any device running Windows (e.g. All Microsoft 365 content that the second user attempts to open will be processed using the credentials of the first user. Contact, DMCA, Copyrights, Disclaimer, and Privacy Policy, Solution 2: Remove user account profile from Office app, Solution 3: Remove connected services from Office app users profile, Solution 4: Edit the registry to remove cached credentials, Solution 5: Remove the cached credentials in Credentials Manager, Solution 6: Clear Office license activation data in the default license token folder, Solution 9: Run the Microsoft Support and Recovery Assistant (SaRA) Office sign in issue troubleshooter, Solution 10: Uninstall multiple Office version copies, Solution 11: Verify Microsoft 365s subscription status, Solution 12: Disconnect work or school account, Solution 13: Initiates unenrollment from MDM service, Solution 14: Temporarily disable third-party antivirus software, Solution 15: Check user licenses are assigned, Solution 17: Reset Microsoft 365 Apps for enterprise activation state, Solution 18: Add a new email account to Outlook, Solution 19: Enable the device in the Microsoft 365 admin center, Solution 20: Create a new Windows user account in clean boot mode, Solution 21: Execute online repair for Office 365, Solution 22: Delete password entries using Keychain Access app for Mac app, Microsoft Support and Recovery Assistant (SaRA) Office sign in issue troubleshooter, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. The device is already assigned to someone else.". As you can see in the feature comparison above, Microsoft Intune is significantly more comprehensive than Basic Mobility and Security. Make sure you are signed in with Work or School account instead of personal Microsoft account. Step 2: Select File >Account option. There are no errors in the DeviceManagement-Enterprise-Diagnostics-Provider event log section. Occasionally, its data may become corrupted, resulting in Microsoft 365 activation errors. Thanking You In Anticipation Alternative, If a user does not have access to a document that another user has access to, and the second user attempts to open the document while they believe they are signed in, the document will not open as Office attempts to open the document using the first users credentials. Step 2: Click on the Apps > Apps & Features option. You must provide your own localization by including translations of the hint in the same text box. Recently, some users have encountered issues when attempting to use Microsoft 365 app. Step 5: Download and install available updates. The feature should be not used in Hybrid Azure AD Join scenarios. Buca Di Beppo Hiring Process, Step 2: If the account you use to sign in to office.com is listed there, but it isnt the account you use to sign into Windows, select it, and then click on the Disconnect button. Select the default roles assigned to users at the current organization group, which can affect access to the Self-Service Portal. Please follow the steps below to do that. Step 15: Select the Add a user without a Microsoft account link at the bottom of the Microsoft account dialog box, click on the Next button. BrokerPlugin.exe is an AAD token broker plugin file used to access virtualized applications from various devices. Workspace ONE Direct Enrollment supports setting a device limit per user. This field is optional and can be left blank. You may also add a Device Limit per defined device restriction. D&B may have already assigned your organization a free D-U-N-S Number. Solution 11: Verify Microsoft 365s subscription status For example, disabling the camera or enforcing automatic software updates. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. To verify whether user licenses have been assigned, refer to the following steps: Step 1: Sign in the Microsoft 365 Admin Center. North-west Mounted Police Answer Key, Step 4: Click on the Online Repair option and follow the instructions on-screen to proceed for online repair operation. Disclaimer: Opinions and information provided by any Microsoft staff are of a voluntary nature and there is no warranty implied or explicit with any assistance granted by self-identified Microsoft personnel on any social media outlet, including Reddit. Step 6: Right-click in the selected files and select the Delete option from the context menu. Not a file, but a block device. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Overview page, please view " Associated user ". Step 2: Select the Registry Editor in the App results, then select Yes if prompted by User Account Control. Step 8: Select the File >Account option. You can watch it here: If you allowed your organization to manage your device via any of the Microsoft 365 applications, your device will become linked to your business account and registered in your organizations Azure AD. Step 4: Click on the Check for updates button. The licenses page will display a list of all the products owned along with the number of licenses available for each. Me too. Your organization cannot see all your files; only the files associated with your work account. When you remove the primary user and the device is operating in shared mode. You can create Workspace ONE UEM user accounts during enrollment by disabling the option to allow all directory users to enroll. Geotagging was enabled on her smartphone. To appear in the Company Portal on shared devices, available apps must be assigned to a user group. Microsoft 365 only supports one session for users from the same organization. Step 3:Select the correct user account in the Sign in menu. Step 3: Enter your email address and click on the Connect button. Mobile Device Manager Plus enables IT admins to integrate and add devices like iPhones, iPads, Macs, and Apple TVs to Apple Business Manager (ABM) to simplify the bulk onboarding of devices in the organization. Step 5: To remove the profile data, select the registry key found under the Identities section and then select the Delete option. https://docs.microsoft.com/en-us/mem/intune/remote-actions/find-primary-user#company-portal-app. For individuals with multiple Microsoft 365 user IDs from different organizations, they can access data from the SharePoint Online deployments of each organization. Click the Meeting tab. I've voted on the UserVoice a few months ago, and just tried to have a look for this on the Intune Roadmap ( https://docs.microsoft.com/en-au/intune/fundamentals/in-development ) and ( https://www.microsoft.com/en-au/microsoft-365/roadmap?rtc=1&filters=Microsoft%20Intune ). When attempting to add OneDrive for Business to Connected Services section with the correct account, the same error was encountered. Select the type of enrollment restriction policy, which can be either, Select whether to permit or prevent the enrollment of devices using. Clicking Connect Using the same valid AAD account as is already signed in and clicking next In Windows Settings, Accounts, Access work or school, the test user account is listed. Step 7: The document will now load successfully when selecting the Open in Desktop App link within the Office Online app. When there's no primary user assigned, the device is referred to as a "Shared Device". Yard House Menu Nutrition, Intune policies/configuration. You can display a message for your users during the device enrollment process. Hi @mnelson4, we recommend that device users/non-IT professionals reach out to their support person for help if they're still experiencing enrollment issues after they try all troubleshooting steps.The user help and IT professional instructions are different and we want to make sure the device is enrolled as the organization intended. Restrict device enrollment in several ways. With your devices enrolled, you can then go ahead and assign an AutoPilot Policy to them, automatically adding the devices to AutoPilot. Next, Im going to explain how you can do that while retaining the capability of using the Microsoft applications you need to complete your work. Determine the kind of device limitations you should have. D Create a HomeGroup. Configure device settings, such as disabling the device camera. Posted on Published: February 11, 2023- Last updated: February 12, 2023. Step 19: Select the account name with Local account label below the name. If you are trying to sign in to a shared computer or if multiple users use the same computer, make sure that each person has their own Microsoft 365 account and signs out of the account when theyre done using it. I tried enabling the./Vendor/MSFT/SharedPC/EnableSharedPCMode policy but that did not appear to let Company Portal on target computers allow non-primary users to view and install apps. 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