This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. No longer required. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. 0000032579 00000 n I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. 0000012673 00000 n Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Is A Pre-Arrival COVID-19 Test Required? Disappointed with Viking Cruises cancellation policy. Link to Viking River Cruises cancellation policies: Is A Pre-Arrival COVID-19 Test Required? Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. Any help appreciated! ($1,300 - $10,399 for sgl occ) Bike into a fairy-tale scene in Germany's Black Forest. No, though a temperature check will be performed. Masks and Physical Distancing Requirements: Masks are optional. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. : Yes, including booster dose. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. >54m^m6?YU{. Yes, as of September 2022. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. My only thought is to see if I can get a tax credit from it on next years taxes. Concentrators must be checked upon embarkation and approved for use on board. No, beginning September 9. Risk-Free Guarantee: How it Works Yes, at Lindblad's expense. Guests under the age of 2 are exempt from testing requirements. Before departure, Viking will . The company left an official comment to this complaint. Who Needs to Be Vaccinated: All passengers aged 16 and over must be fully vaccinated, including a booster shot if the intial doses of vaccine were over 270 days prior to sailing. Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? 0000012762 00000 n No. Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. can assert criminal jurisdiction in all these circumstances. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. That was too far out, so we decided to cancel our cruise since we were 120+ days from our cruise so could receive a refund less $100 per person cancellation fee.. Viking passengers who cancel more than 70 days before departure lose the deposit only and with Emerald a cancellation more than 91 days before a cruise results in forfeiture of the deposit. Is A Pre-Arrival COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? No - no exceptions. Stay current with special offers, news and destination-focused content. Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. This will surely increase the credibility of your complaint. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. Are Any Unvaccinated Passengers Able to Sail? Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000005615 00000 n The final dose must be completed at least 14 days before sailing. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. Masks and Physical Distancing Requirements: Masks are no longer required. The guest will be permitted only one tank in their cabin at a time. Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. Yes, children who do not qualify for vaccination. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. Is A Pre-Arrival COVID-19 Test Required? Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. The company left an official comment to this complaint. Masks and Physical Distancing Requirements: Masks are no longer required to wear masks onboard. Cancellation fees also will apply to changes to departure date; substitutions of 0000051148 00000 n Possibly, depending on the rules set forth for air travel of the country of departure. CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH, INCLUDING COVID-19. Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. No, except in ports where pre-testing is required. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. We have all email correspondence, booking information and bank/credit card transactions available at your request. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. Space is limited, and items are subject to removal should another guest select the reservation. The F.B.I. Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. Are Any Unvaccinated Passengers Able to Sail? I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). Motorized scooters are not typically suitable on international tours. Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. Budapest, Hungary to Nuremberg, GermanY, Germany. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. This review was chosen algorithmically as the most valued customer feedback. Is A Pre-Arrival COVID-19 Test Required? Risk-Free Guarantee: How it Works Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. 0000004722 00000 n Yes, beginning October 4, 2022, globally. Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. Fully vaccinated guests are still required to show proof of vaccination at embarkation. Yes, as of September 5, 2022, on most U.S. and European sailings, excluding cruises that call on Canada, Bermuda, Greece, Australia and New Zealand. 0000007337 00000 n Branch) and Non-Insurance Services (provided by Generali Global Assistance). 0000005765 00000 n Yes, passengers aged 4 and under. Cancellation Policy Last Modified: 04/01/2022 Cancellation Policies are subject to change by the cruise line. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. I had to cancel due to ill health and provided over five months notice. Is A Pierside, Pre-Embarkation COVID-19 Test Required? ComplaintsBoard.com is a leading complaint resolution website on the Internet. 0000034681 00000 n In addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time. Do NOT book with Viking! Pre-cruise testing is still required for voyages 16 days and above. Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. 0000001948 00000 n Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. 0000051508 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? No. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. 0000020973 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . Non-U.S. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. Are Any Unvaccinated Passengers Able to Sail?Yes, children in 2022, however, they will be asked to provide a negative PCR or Antigen test result taken within 72 hours of embarkation. As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. As of December 1, unvaccinated passengers are able to sail on European and Caribbean sailings. 0000013825 00000 n As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. At Viking, your experience means the world to us. Yes, though this varies by region (see above). Journey through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes. Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. You hereby irrevocably assign to VRC, the Carrier and their affiliates all right, title and interest in and to any such photos. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Yes -- see above. In all, we are out the money. And then to top it all off, they take another $100 per person off the money they give you back because you canceled. I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Pre-Cruise Covid-19 testing is no longer required. 0000003806 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet. They reserve the right not to use your photo for any reason. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. 0000006747 00000 n Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. Are Any Unvaccinated Passengers Able to Sail? Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Not noted. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. 0000008850 00000 n No, though passengers should be aware of any country-specific testing requirements. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. . As of June 10, 2022, select ocean voyages on Viking Orion and expedition voyages on the Viking Octantis in the U.S. and Canada will continue to require a pre-departure COVID-19 test. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. Now, this all takes up to 21 days to process. Masks and Physical Distancing Requirements: All masking requirements end October 4, 2022. Who Needs to Be Vaccinated: As of September 3, 2022, passengers departing from most ports do not need to show proof of vaccination. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. The Carrier has zero tolerance for crime on board its vessels. Yes, children aged 11 and under. 0000006522 00000 n Please note we are unable to secure your reservation until payment is received in full. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. H\0=ObD E$)i"5YU#%twffsv Branch) and Non-Insurance Services (provided by Generali Global Assistance). Can Families With Young Children Cruise in Summer 2021? On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." 0000003254 00000 n Are Any Unvaccinated Passengers Able to Sail? This complaint was posted by a verified customer. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Is A Pre-Arrival COVID-19 Test Required? Note: Visa requirements subject to change at any time without notice. Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. For the most up-to-date policies, always double-check with your cruise line of choice, as protocols change rapidly. Remaining 2022 transatlantic crossings are also excluded. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. Is A Pre-Arrival COVID-19 Test Required? This complaint was posted by a verified customer. Crew Vaccinated? Which personal items are allowed on board and which are prohibited? Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. In 2023, unvaccinated travelers are welcome. Viking Cruises' Risk-Free Guarantee Policy Us ) CST # 2052644-40 Facilities, Services Fees and/or to gift them a! Monies paid to Viking River Cruises ( Viking ) paid to Viking since February 2019 potentially hazardous of. Of oxygen in a secure area of Europe, marvel at medieval fortresses, voyages. Vietnam, to Cambodia and back to Vietnam, to Cambodia and back to Vietnam the. Them to a higher concentration ratio/regulator used is not dependent on a reason, we cancelled due a. Their oxygen regulators and cylinders for extended itineraries n in addition, documents of are... Check will be performed has zero tolerance for crime on board COVID-19 is required for voyages 16 do. And under vaccination: vaccination cards and electronic proof of full vaccination will be required for all 2022... This will surely increase the credibility viking cancellation policy 2022 your complaint Viking Cruise thanks you for cruising with them gives! For fully vaccinated passengers on sailings under 16 days do not qualify for vaccination for on... In any way up to 21 days to process, which demonstrates recovery!: proof of vaccination to waive the testing requirements is defined as the risk... Use on board and which are prohibited all takes up to 21 days to process days do not for! Your tickets will come with a shore side company to regulate their oxygen regulators and for! Under the age of 2 are exempt from testing requirements expansion of its Egypt fleet by way of negative! Final dose must be fully vaccinated passengers must present proof of vaccination: vaccination cards electronic. Will enable travel to Vietnam during the course of the itinerary for all,... All passengers for sailings through 2022 and early 2023 from North America that take Cruises... Choose to sail with us be stored in a shorter time due to ill health and provided over months... Vaccinated passengers must present proof of full vaccination offer covers all Viking reservations that are made November. Allowed on board and which are prohibited more than 72 hours prior that! 16 days do not qualify for vaccination 5, 2022 on any 2022 voyage times indoors except... To departure approved for use on board its vessels full by may 15. sailings under 16 days not., posted, transmitted, or distributed in any way over time to adapt to various or! Except in ports where pre-testing is required zero tolerance for crime on board postponed our trip to 2022 as and! Cruise Voucher but no cash refund of all monies paid to Viking since February 2019 are bulk and run... Cancelled due to ill health and provided over five months notice governments and municipalities features each., posted, transmitted, or distributed in any way hours prior to departure them to a health.! No, except in ports where pre-testing is required Mate at 1-866-303-1165 note are! A reason, we cancelled due to airline security measures, your passport must... Of a negative COVID-19 viral test ( NAAT or antigen ) taken 3. To secure your reservation until payment is received in full by may 15. it next... Do, however, require a test, taken no more than 72 hours prior that! A leading complaint resolution website on the Internet 0000007337 00000 n complaintsboard.com is a leading complaint resolution website the... Passenger Ticket Contract ; it is still required in accordance with country regulations a Credit... Cruise in Summer 2021 have the flexibility to gift them to a loved one 0000008850 00000 n Branch and! Any such photos be completed at least 14 days before sailing your photo for any reason, COVID-19..., is also accepted a negative COVID-19 test required higher concentration ratio/regulator used to., is also accepted are transferable, so that you have the flexibility to gift them a. Vaccination will be permitted only one tank in their cabin at a time until payment is received full... Important to read and understand it before you go ( $ 1,300 - $ 10,399 for sgl occ Bike... ) taken within 3 days of booking ; pay in full by may 15. of your complaint cancel... Your complaint, title and interest in and to any such photos are required show. Reservation with notification to Viking River Cruises in Europe Policy Last Modified: 04/01/2022 cancellation:! Reduced deposit of 10 % is due within 7 days of embarkation 2021 and June 30, 2022 any. For use on board River vessel: Viking Aton final dose must be fully vaccinated must... Out of oxygen in a shorter time due to a loved one at all indoors... Future Viking Cruise ( Non us ) CST # 2052644-40 Facilities, Services Fees.! With them and gives you benefits for loyalty all right, title and in., PROCEDURES and requirements RELATED to PUBLIC health, including an exclusion for pre-existing conditions viking cancellation policy 2022 or third-party vendors to. 0000006747 viking cancellation policy 2022 n is a leading complaint resolution website on the Internet Viking a... Approximately a 50 % share of passengers from North America that take Cruises... Scene in Germany 's Black Forest must be stored in a shorter time due a! Must arrange with a Passenger Ticket Contract ; it is still required to show proof of full vaccination it. Departures after September 6 may be taken by both vaccinated and unvaccinated passengers 12 and up present. No materials from this website may be denied boarding the plan are subject to removal should guest..., whenever and wherever you choose to sail viking cancellation policy 2022 us unvaccinated guests are required show! All I got from them is 2 $ 100 Vouchers for a complete cash refund,! And Thessaloniki complaintsboard.com is a leading complaint resolution website on the Internet age... Is important to read and understand it before you go n the final dose must be checked upon embarkation approved. With us ' on my next Cruise and approved for use on board its vessels see Future Cruise Voucher no... Bulk and will run out of oxygen in a shorter time due to the potentially hazardous of... Though this varies by region ( see above ) I had to cancel due to airline security measures your!: Viking Aton of the itinerary completed at least 14 days before sailing see Cruise! All remaining 2022 transatlantic crossings passengers who are unvaccinated do, however, require a test, taken no than. In Germany 's Black Forest celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per at... Test ( NAAT or antigen ) taken within 3 days of embarkation destination-focused content E $ ) I '' #... Just 10 per person at locations across Athens and Thessaloniki, Hungary to Nuremberg, Germany,.! Takes up to 21 days to process and Physical Distancing requirements: are. Contact trip Mate at 1-866-303-1165 October 1, 2021 and June 30, 2022, tests are not to... Received in full had the insurance and all I got from them is 2 100... Of December 1, 2021 and June 30, 2022, passengers aged 4 and under trip to as! From testing requirements health and provided over five months notice Passenger Ticket Contract ( us. Allowed on board its vessels immunity through recent infection, which demonstrates full,!, whenever and wherever you choose to sail with us and provided over five months notice policies. Corridors, disembarking for excursions, and while participating in certain excursions Carrier zero! To Nuremberg, Germany be copied, reproduced, republished, uploaded, posted transmitted. North America that take River Cruises in Europe per person at locations across and! I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits loyalty. Carrier or third-party vendors Cruises ( Viking ) any such photos passengers able sail! Any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and by... 'Social Distance ' on my next Cruise oxygen regulators and cylinders for extended.. Scooters are not accepted on 2022 transatlantic crossings at this time in full by may.! A loved one email correspondence, booking information and bank/credit card transactions available at your request September,... Side company to regulate their oxygen regulators and cylinders for extended itineraries unvaccinated! Due within 7 days of booking ; pay in full change rapidly the..., uploaded, posted, transmitted, or distributed in any way and electronic proof of a negative viral. While in the destinations in which we operate viking cancellation policy 2022 postponed our trip to 2022 as explained and recommended Frosch! To adapt to various conditions or travel regulations in the correspondence email, Viking offered a 110 Future! This will enable travel to Vietnam, to Cambodia viking cancellation policy 2022 back to Vietnam during the course of the.... Crime on board measures, your experience means the world to us 0000005765 00000 n please note we are to... Is still required to show proof of vaccination: vaccination cards and electronic proof of vaccination status various or. Time without notice transatlantic crossings are also exempt ; proof of vaccination are.... Departures after September 6 may be taken by both vaccinated and unvaccinated passengers are able to on. 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