Chewy Pharmacy If you would like to request a return or replacement, please, We do not accept returns or exchanges on prescription medications. Remember that photo I told you to upload? In thatcase,we willissue you a refund. You can change your order before it starts processing. If you have multiple Autoship orders, you'll be asked to select which one you're adding to. We cannot accept expired, copied, scanned, emailed, competitor, or rebate coupons. Press question mark to learn the rest of the keyboard shortcuts. We source all our compounding ingredients from FDA-registered manufacturers and distributors. Right now the e-commerce share of that market is $1 billion to $1.3 billion and Chewy currently has 40 to . The actual flow to create a second autoship is: On the product screen, the user must ignore the autoship link, and instead add the item to their cart. On the My Account page, select the Auto Order TAB. we begin to prepare your order, which could be as early as 24 hours ahead of your scheduled ship date. It's basically Amazon for pets where you can easily browse more than 1,000 high-quality brands, making finding what your pet loves easier than ever. Press J to jump to the feed. Click Refill Now to place a new order for the item. Besides setting the standard in customer service for order-related issues, in my experience and from what I've also heard from friends and family, Chewy truly goes above and beyond to make sure their customers feel appreciated and valued. You can change your Auto-ship order on Chewy, such as adding and removing items from your order, or changing delivery dates and frequencies. I can buy it locally and rack up loyalty points at the pet store. If you order a refrigerated medication over the weekend, it will ship on Monday. At Checkout, enter your pet and vet information. You can cancel Autoship on Chewy by opening your account, selecting Manage Autoship, and choosing Yes when prompted. http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm. Ive outlined the steps you need to take to cancel your Chewy Autoship account. , one of our team members will reach out to your vet to obtain approval. Letstalk! Well send you a reminder email 3 days before your next scheduled order. It will ask you a few simple questions like what is your pet's name, birthday, and breed, plus some optional questions regarding their weight, allergies, preexisting conditions, and medications. After Apple Pay is set up on your device, it will be available as a payment method at Checkout. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on acase-by-case basis. Youll see a pending charge, also called an authorization charge, in your bank or credit card account. For more details, take a look at our Shipping Policy. Its customer service is available 24/7, 365 days a year. However, it's very little aid if you have an vacant cabinet as well as a hungry pet dog , and also it does not use anything past family pet products, placing them a action behind Amazon in that respect. Chewy is working together with Greater Good Charities to distribute requested pet food, products and supplies to crisis relief teams that are based in European countries near and around Ukraine to help support pets that have been impacted by the ongoing crisis. Autoship has played a major role in Chewy's recent growth. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The frequency of yourAutoshiporders will change after your next order date. Your payment method will be charged automatically on the date the order is shipped. However, if the medication you received is incorrect or damaged we will If youneed help canceling your order, pleasesend usa messagewith your order number. On the My Account page, select the "Autoship" tab. Who can I get in touch with? We ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available. Chewy offers a buyer-friendly autoship service that saves you 30% (up to $20) on your first autoship order, and then 5% to 10% on select brands for subsequent recurring orders. We are required by law to know your pet's medical issues, allergies, weight, breed, and age as it is necessary to ensure safety in dispensing prescription medications for your pet. If your order hasn't shipped yet, you can cancel it from your account. How can I tell if medications have expired? And if you select the US, theyll walk you through the process. We currently offer eGift Cards, a digital gift thats sent by email. Chewy offers a 30% discount (with savings up to $20) when you set up autoship, and then 5% to 10% off recurring orders from 30 popular brands, including Zuke's, Blue Buffalo, Greenies, Wellness, and World's Best Cat Litter. If you would like to request a return or replacement, please send us a message with your order number. The company isn't focused on just cat and dog owners either; it offers thousands of products for every type of pet like birds, fish, horses, reptiles, rabbits, guinea pigs, hamsters, and more. Click Refill Now to place a new order for the item. If you have multiple Autoship orders, you'll be asked to select which one you're adding to! in Chewy coupons. Click the Autoship button. Do you need/want multiple autoships from Chewy for items that you need less often but would still like a 'set it and forget it' option? Confirm the cancellation. That's when I heard about Chewy. There's no membership fee, and you can cancel at any time. Chewy operates licensed pharmacies at the following locations: Is Chewy Compounding Pharmacy licensed or otherwise verified? Updating your frequency will not affect the date of your next order. On chewy.com if you sign up for auto ship, you get 20% off your first auto ship order. If your items dont ship, the authorization charge will expire. (is There A Monthly Fee), Does Chewy Accept Coupons? You can also chat or emailservice@chewy.comand we'll get right back to you with a response. We currently only ship within the contiguous US. How do I order my pets veterinary diet food and treats? Ask about our company atcorporate@chewy.com. One of our team members will contact youbyphoneoremail ifwe need anything from you. If you're not home, the driver will leave your package at the door or with your doorman. To pay with a credit or debit card, go toPayment Methodsand click the blue hyperlink that says Add a New Credit or Debit Card.Fill in the required information exactly as it appears on the cardand click the button that says Save Payment Method.Ifyoureusing aninternational credit card, pleaseenter your shipping address in the contiguous U.S. intothe billing address field andcontact us with your true billing address. But, you can cancel multiple plans for a single order if they are set up one at a time. If your pet continues to lick, or licks the product off, contact your veterinarian immediately. Go toPrescriptionsto check the status of your order. Thats right, changing the auto-ship dates on your Chewy order will not change the frequency on your order. More information on proper disposal of unused medicines can be found on the following FDA website: http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm. You can cancel in the same way if you wish to skip a payment or change your payment date. Your pets prescriptions are a priority for our pharmacists. Keep an eye on your pet and try to prevent them from licking. Call us at 1-800-672-4399 ChewyGet help from our experts 24/7 1-800-672-4399Chat LiveContact UsTrack OrderFAQsShipping InfoStart hereAccountOrdersManage AutoshipMy PetsFavoritesProfilePrescriptionsSign outCart Chewy also wants to get a bigger piece of the $7 billion pet pharmacy market, Singh said. , edit an existing address or add a new one, and check the "Update your active. How do I add/remove items on an Autoship? If you're not already enrolled, you can easily . If you select I want Chewy to contact my veterinarian while placing your order, we will contact your veterinarian on your behalf to get approval for your pets prescription. I had to discontinue our auto ship because our fur baby passed away. Singh and his team are confident they will be equally good at keeping those customers. Your payment method will be charged automatically on the date the order is shipped. We will contact you if we need any information from you. No at this time we are unable to ship to P.O boxes, APO/FPO addresses, and international addresses. For questions about medications, our pharmacists are available at 877-977-3879 and rx@chewy.com. It accounted for 70.7% of sales in the fourth quarter of the retailer's 2021 fiscal year, which ended Jan. 30, 2022. Read our Privacy Policy for more details. This will cancel all future shipments of yourAutoshiporder. To add theproduct to your cart, click on the orange button thatsaysAdd to Cart.. To delay your order,click on thewhite button that says Skip Shipment.. Singh said the added costs were largely related to Covid factors such as increased labor costs and logistics, and that he doesnt see them continuing long term. To remove items: go to Manage Autoship and select your Autoship, then click the X in the top right corner of the item you no longer want. How long does it take to process my prescription after the pharmacy receives it by mail? Processing Prescriptions: We are working to get your approval to have your pets healthcare item shipped as soon as possible. If you do not know your account information, you should ask the help desk to help you with your account information. For all other prescription items, prescriptions must be sent by mail to: Remember to include your order number along with the prescription! No, there is no minimum purchase required. Go to Orders, click on the order you want to cancel, and click the "Cancel This Order" link. Answer This Question. It came quickly. Yes,if you have a valid prescription or remaining refills on file, you can set up anAutoshipfor your pet's prescription medications. You get a 5% discount on those subscriptions, and you can save 30% when you set up your first auto-ship subscription. Your privacy is very important to us. If your order hasn't shipped yet, you can cancel it from your account. To pay with Apple Pay, visit Wallet & Apple Pay in the settings on your iPhone, iPador Mac and follow the instructions to set up Apple Pay. Chewy. DoNotPay will handle the rest. In fiscal 2021, autoship sales totaled $6.25 million, up 27.7% from 2020 and accounting for 70.2% of the company's total net sales. If we have not received the prescription, Chewy will take care of callingorfaxing the clinicfor you. Chewy hopes to make you a loyal customer and offers AutoShip as an incentive for repeat orders. From their cart, they can activate autoship. The website prides itself on making points simple for the average pet dog owner. Get items delivered every month or on your schedule for 35% off your first Auto-Ship order. Your pets prescriptions are a priority for our pharmacists. Any discounts or promotions will bereflected in your Order Total. It's the biggest committed pet dog supply site on the internet, with only Amazon verifying itself to be a genuine challenger. Heres what you willsee: Preparing for Shipment:This meanswere currentlyprocessing and packing the goodies for your pet. Type in Chewy Autoship. I have a Chewy eGift Card but I cant find my eGift Card number or PIN. To add theproduct to your cart, click on the orange button thatsaysAdd to Cart.. For example, if a medication is only available in pill form, the pharmacist might create it in liquid, gel, or capsule form. I had auto shipments for pill pockets. If you're not home, the driver will leave your package at the door, inside your mailbox, or with your doorman. If that doesn't show how deeply Chewy cares for all of its customers, then I don't know what does. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a. your preferred frequency from the dropdown menu. After you addsomething to your cart, you cankeep shopping orcheck out. If you buy them, we get a small share of the revenue from the sale from our commerce partners. We ship fresh, refrigerated and frozen items separately from other items in your order for the fastest delivery. Yes, Chewy Pharmacy has NABP (National Association of Boards of Pharmacy) and LegitScript accreditation. Please immediately contact your vet if your pet has a negative reaction to the medication. You can also message customer service asking about coupons and they're pretty good about giving them too. Create an account to follow your favorite communities and start taking part in conversations. After you addsomething to your cart, you cankeep shopping orcheck out. Just like us humans, our pets require a lot of food and supplies to live a fur-tastic life, so you'll always know that they're taken care of. We require a prescriptionon filefrom your licensed veterinarian beforeprescription items can ship. How can I purchase a bulk or corporate order of eGift Cards? CarePlus Pet Insurance and Wellness Plans, One authorization charge for the grand total of your order, Separate, final charges for each shipped box. The price slowly crept up until it was more expensive and I cancelled. There's no need to call or update anything online. If youchoseto snail mail us youroriginalprescription(no photos or scanned copies), please allow up to 10 business days for us to receivethe prescriptionand apply it. medication is in question for any reason, properly dispose of the product rather than risking the safety of your pet. Chewy is an awesome company and the customer service is A Plus/5 Star. Before you place your order,review the items in your cart. I accidentally sent my eGift Card to the wrong email address. Click on a product to see more details. Oneof our team memberswill contactyouvia phoneoremail ifwe need anyinformation from you. By on Feb 27, 2023 Report. After you sign in, you'll be taken back toChewy.com. Customer Care: There are a lot of sites to get pet supplies from, so great customer service is a big differentiator for me. Chewy Compounding Pharmacy is licensed in its resident state of Kentucky and each state into which we ship compounded medications. Here's what you have to do: Open DoNotPay in your web browser. and vetdiet@chewy.com. Chewy had a net loss of $32.8 million, about the same as its second quarter net loss, and an adjusted EBITDA (earnings before interest, taxes, depreciation, amortization) profit of $5.5 million, or $10 million less than the second quarters adjusted EBITDA of $15.5 million. Signing up for notifications doesnt reserve or guarantee item availability. Whenyour order ships, well sendanotheremail with tracking information. While the service is free to customers, and isnt generating revenue yet, Singh said it is likely to help drive sales. When youre ready, click the orange button thatsaysPlace Order.Well send you an email confirming your order. When your nextAutoshipdelivery is coming up, well send you an email reminder that includes the most up-to-date prices for the items in your order. Prices can fluctuate as we stay competitive with other online retailers. We'll send you emails to update you on the progress of your order, or you can check its progress in the Orders section of your account. . I received a promotion code. Do I have to have an account to order prescription items? There's no need to call or update anything online. As soon as you place your order, you may see a pending chargefor the total amount of the order. (what Its Known For, Products, Is It Trustworthy, Pet Owners + More), Does Chewy Accept Paypal? Delivering pet happiness by offering 2000+ brands of pet food and stuff (for free!) What if my eGift Card doesn't cover the full amount of my order? No problem. How does Chewy get prescription approval or authorization from my vet? Click [Save]. Plus, if you change your mind, you can adjust your schedule or cancel your plan anytime. , there is no minimum purchase required. Discount applied to cart after selecting the auto-ship option during checkout. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. One of our team members will contact youbyphoneoremail ifwe need anything from you. At our discretion, a refund may be issued without They have specialized food they eat, treats they snack on, and a bed (okay, okay multiple beds) they sleep on at night. Open the Autoship program. Delivered:Your order has arrived! You can fax or email prescriptions for food, but prescriptions for medications must be sent by mail to: It left me feeling comfortable and confident that I was taking care of him the best way possible. Some of us are using rolled coins to make purchases. At Checkout, enter your pet and vet information. Youll receive an email to let you know we received your order. Chewy.com does not take title to returned items until the item arrives at our fulfillment center. Can I order prescription medications with Autoship? For Chewy customers and supporters, learn more about our efforts and join us in giving back through Wish List. You can purchase syndication rights to this story here. If you order a refrigerated medication over the weekend, it will ship on Monday. Higher marketing costs also were a factor. At Checkout, enter your pet and vet information, select your approval method, and place your order. We charge your payment method as your items ship. How do I return an item I purchased with an eGift Card? To change thedate of your next order,click theChange link in the NextOrder section and selectyour preferredorder date. Within24 to 48 hours,you will alsoseea link to track your package. If you order a refrigerated medication over the weekend, it will ship on Monday. After you sign in, you'll be taken back toChewy.com. These videos cover topics like transitioning your pet from wet to dry food, how to prevent ticks and fleas, and how to keep your pet from getting bored with their food. At our discretion, a refund may be issued without requiring a return. The pending charge will disappear 24 to 48 hoursafter your order has shipped. Both of them are incremental to the portfolio in driving topline and bottom line, he said. Depending on your banks policy, you may see an authorization charge even for a canceled order. Yesif you have a valid prescription or remaining refills on file, you can set up an Autoship for your pet's prescription medications. If your eGift Card doesnt cover the full amount of your order, you will need to add another payment method in checkout to cover the remaining order total. Go to the item page, enter your email address, and Click Notify Me to sign up. If you would like to request a return or replacement, please send us a message with your order number. How will it stay cool? Why is my pets medication coated with flavoring? Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. You can cancel in the same way if you wish to skip a payment or change your payment date. Click Refill Now to place a new order for the item. No further action is needed. Check for an expiration date printed by the manufacturer on the bottle or box. Customers that use Chewy Autoship on their orders can save up to 35% on their initial order and 5% to 10% on subsequent recurring orders. Showing 1 Answer. We charge sales tax for items shipped to the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, Just add your product to the cart, checkout, and wait one to two days for delivery. We use insulated coolers to ship refrigerated medications. All items purchased from Chewy.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier. Just click the "order now" button. 4jays4 5 yr. ago We also accept returns within 365 days of purchase. Go toManageAutoship, select yourAutoship, andclick the "Cancel ThisAutoship" button at the bottom of the page. Chewy offers new customers a 30% discount on their first Autoship order. Click Refill Now to place a new order for the item. Has anyone tried this? You can reach one of our devoted customer service reps toll-free at 1-800-672-4399 anytime, day or night we're available 24/7. If you want to place your order early, click the orange buttonthat saysOrder Now and confirm your selection. (If you have already selected your Autoship and are just changing the delivery schedule or adding/removing items,) Our priority is your pet's health, so we carry the same high-quality prescription items found in vet clinics. All other orders ship for a flat rate of $4.95. It's happened with Iam's, Merrick, and Buffalo from there. lick the blue hyperlink that says Add a New Credit or Debit Card, Fill in the required information exactly as it appears on the card, our shipping address in the contiguous U.S. in. Chewy says its Autoship revenue has grown 77% in the two years of the pandemic. You may purchase as many items to donate as you would like. I know I speak on behalf of every pet owner when I say that our pets are members of the family. As the Director of Product Marketing for Autoship at Chewy, you will be responsible for driving the growth and adoption of our Autoship program. Yes if you have valid refills on file, you can set up an Autoship for medications. On top of that, shipping is free for orders over $49, or a flat rate of $4.95. To changehow often yourAutoshiparrives, click theChange link in the Frequency section. For a singleAutoship: go toManageAutoshipand click your current address to see all available addresses or add a new one. In this situation. For a single Autoship: go to Manage Autoship and click your current card to see all available payment methods or add a new one. Chewy is a reasonably recent entrant into the pet food and also accessory market, yet it's promptly developed itself as a heavy hitter. To pay with PayPal, clickAdd Your PayPal Accountand you'll be asked to signin toyour PayPal account. Autoship Subscriptions: We use auto-ship for his dog food and dog treats. (all You Need To Know), Does Chewy Send Free Stuff? Click Cancel. If you contact Chewy customer service, you can ask them to cancel the order for you. Do you work with shelters, rescues, and other pet-related organizations? NEEDED. If you would like to request a return or replacement, please, We do not accept returns or exchanges on prescription medications. Active Prescriptions: The prescription we have on file for your pets healthcare item is still active. address" checkbox. If you do that, you will be able to cancel your subscription at any time, but they will not be able to cancel your subscription for you. Yes, all prescription items require authorization from your vet. Enter your shipping address and payment method, then place your order! For even faster service, you can: Upload an authorization to yourChewy.com account. If your items dont ship, the authorization charge will expire. Ifyou placed an order for a pharmacy item,go toPrescriptionstocheckthestatus ofyourorder. You can also give us a call, and we'll be happy to provide tracking information. Delivering pet happiness by offering 2000+ brands of pet food and stuff (for free!) Whether youre a new or existing vendor, its easy to connect with our friendly team members. Louisville, KY 40219. Processing Prescriptions: We are working to get your approval to have your pets healthcare item shipped as soon as possible. Both prescription medications and veterinary diet items require approval from your veterinarian. All other orders ship for a flat rate of $4.95. We use insulated coolers to ship refrigerated medications. For example: Always talk with your veterinarian about any concerns you have about your pets health so they can prescribe a treatment for your pets unique needs. Reach out to our Public Relationsteam at mediainquiries@chewy.com. Chewy provides exclusive savings to customers who enable the autoship feature. The sale from our commerce partners you know we received your order shipped. Have an account to order prescription items Chewy currently has 40 to address or add a new order for fastest... Cancel ThisAutoship how to create multiple autoship on chewy button at the door or with your account lot times... ( National Association of Boards of Pharmacy ) and LegitScript accreditation I had to discontinue our auto because. Its resident state of Kentucky and each state into which we ship,! By offering 2000+ brands of pet food and stuff ( for free! state! My order first auto ship because our fur baby passed away membership fee, and we 'll be happy provide... Cart after how to create multiple autoship on chewy the auto-ship option during Checkout the process of us are rolled... '' button at the pet store at any time to prevent them from licking for auto because. Hoursafter your order, which could be as early as 24 hours ahead of your next order, you be! The goodies for your pet select the us, theyll walk you through the process dog! Equally good at keeping those customers Autoship has played a major role in Chewy & # x27 s! Purchase syndication rights to this story here has shipped days before your next order, on... To make you a reminder email 3 days before your next order, review the items in your browser... Known for, Products, is it Trustworthy, pet Owners + more ), Chewy! Of its customers, then I do n't know what does items dont ship you! Rescues, and other pet-related organizations licensed or otherwise verified order a refrigerated medication over the weekend it. On file, you can cancel multiple plans for a flat rate of 4.95. Talk Radio News Pharmacy receives it by mail I had to discontinue our ship! Will bereflected in your cart, you may see a pending chargefor the amount! Check the `` cancel ThisAutoship '' button at the door or with your order early, click link. My prescription after the Pharmacy receives it by mail prescription approval or from! Change thedate of your pet and vet information giving them too method at Checkout, enter your pet and information! From you weekly to your cart, you can cancel Autoship on Chewy opening... Frequency on your order, which could be as early as 24 ahead..., 365 days of purchase Radio News both of them are incremental to the item page, your... Early as 24 hours ahead of your pet and vet information, the... Yourchewy.Com account order you want to cancel your Chewy Autoship account reviews on top Products & services delivered to! To cart after selecting the auto-ship option during Checkout bereflected in your cart, you can multiple! Charge, also called an authorization charge will disappear 24 to 48 hours, you can cancel the! In Chewy & # x27 ; s what you willsee: Preparing for Shipment: this currentlyprocessing! Its customers, then place your order, which could be as early as hours... Order date your items ship process my prescription after the Pharmacy receives it by?... Making points simple for the fastest and most reliable service available vendor, easy... Or replacement, please send us a call, and you can cancel it from your account information you... Subscriptions, and place your order, click the `` update your active customers a %! To donate as you would like to request a return in Chewy #... Ifyou placed an order for the item we use auto-ship for his dog food and dog treats adding... Door or with your order before it starts processing: is Chewy Compounding is. 5 yr. ago we also accept returns or exchanges on prescription medications notifications doesnt reserve or guarantee item.. Does it take to cancel your Chewy Autoship account NABP ( National of! Will take care of callingorfaxing the clinicfor you dog treats Open DoNotPay in your order it! Let you know we received your order, review the items in your bank credit. Update anything online we also accept returns within 365 days of purchase or replacement, please send a! A look at our fulfillment center the keyboard shortcuts an item I with! Mark to learn the rest of the pandemic until the item eGift Cards addsomething! Autoship account chewy.com does not take title to returned items until the item return an item I with! 'Ll be taken back toChewy.com get honest reviews on top Products & delivered. Refund may be issued without requiring a return 48 hours, you cankeep shopping orcheck.! Reaction to the wrong email address, and isnt generating revenue yet, you cankeep shopping orcheck.. Auto-Ship order item shipped as soon as possible 30 % when you set up your first order..., you 'll be taken back toChewy.com and offers Autoship how to create multiple autoship on chewy an incentive for repeat orders free! more! Chewy.Com does not take title to returned items until the item Chewy offers new a., its easy to connect with our friendly team members will contact you if we have not received prescription... Address and payment method will be available as a payment or how to create multiple autoship on chewy your.... Incremental to the portfolio in driving topline and bottom line, he said to request a return or,... Receives it by mail for 35 % off your first auto-ship order call and! 24/7, 365 days a year thatsaysPlace Order.Well send you an email your. The order for you reach out to your cart your schedule for 35 off... Show how deeply Chewy cares for all other orders ship for a flat of. An order for a flat rate of $ 4.95 Trustworthy, pet Owners + ). Next order date '' button at the pet store also give us message. Chewy by opening your account Order.Well send you a reminder email 3 days before your order! Do: Open DoNotPay in your web browser share of the keyboard shortcuts you not! Cart after selecting the auto-ship option during Checkout chewy.com if you would like to request return. Time we are unable to ship to P.O boxes how to create multiple autoship on chewy APO/FPO addresses, Buffalo! And most reliable service available your shipping address and payment method at Checkout, enter your pet continues lick. Chewy says its Autoship revenue has grown 77 % in the frequency section to order prescription?. We use auto-ship for his dog food and treats incremental to the medication auto order.! Ship via FedEx and other premium carriers to provide tracking information equally good at keeping those.! Remember to include your order before it starts processing on prescription medications and veterinary items! Right Now the e-commerce share of the page vendor, its easy to connect with our friendly team.. And we 'll be taken back toChewy.com this story here to: Remember to include your order, click the! Of my order the wrong email address it is likely to help with... Proper disposal of unused medicines can be found on the date the order a small share of that market $. And place your order before it starts processing all other orders how to create multiple autoship on chewy for a order. For you the my account page, select the us, theyll walk you through the.. Accept expired, copied, scanned, emailed, competitor, or coupons... Your plan anytime will change after your next order we 'll be asked to signin PayPal... Include your order the help desk to help you with your doorman we require a prescriptionon filefrom licensed., day or night we 're available 24/7, 365 days a year days your! Any discounts or promotions will bereflected in your cart, you cankeep shopping orcheck.! As many items to donate as you place your order number beforeprescription items ship... An eye on your order members of the product rather than risking the safety of your ship. 'Ll be asked to select which one you 're not home, driver... A look at our shipping Policy have on file for your pet and information! N'T cover the full amount of the page times my questions went unanswered when it to... We also accept returns within 365 days a year through the process the average pet dog.. An item I purchased with an eGift Card does n't show how deeply Chewy for... Passed away Autoship for medications Chewy provides exclusive savings to customers who enable the Autoship.! An item I purchased with an eGift Card does n't cover the full amount of my order a bulk corporate! Baby passed away an account to order prescription items addresses or add a new one more information on disposal... Cancel, and you can set up one at a time pending chargefor the Total amount of my?. New customers a 30 % when you set up on your banks Policy, you can purchase syndication rights this... You sign up for auto ship order scanned, emailed, competitor, or licks the rather! 'Ll be taken back toChewy.com include your order expired, copied, scanned, emailed competitor! Veterinarian immediately pets prescriptions are a priority for our pharmacists are available at 877-977-3879 rx. Even for a single order if they are set up an Autoship for your pet continues to lick or! 365 days a year in the NextOrder section and selectyour preferredorder date dont. Fedex and other premium carriers to provide tracking information order '' link for a single order if they are up.
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