If you find yourself in such a situation, the only option you have is to purchase another device. If you want to continue enjoying your Fitbit, you have to buy another one. If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. We use cookies to make wikiHow great. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Oops! The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. Were very sorry to hear about the problems with your Fitbits screen. Type in Fitbit and answer a few questions. If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. Their chat feature is usually the quickest way to get someone to assist you. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. Two factors govern the length of the Fitbit warranty; location and the products condition. Click on Submit. Same for me, I have just contacted Fitbit support and they have given me a case number and advised me that they are working on the issue, which is apparently an App update. Fitbit limits band replacement claims to one band per device every four months. You may even be eligible for an extended warranty replacement. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . Steps 1 Take off your FitBit. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). How to repair your FitBit or watch screen or face. This article has been viewed 168,910 times. I have turned myself inside out trying to get authorization to send this thing to Fitbit for service and they will not give me the mailing address. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. You will receive a verification email shortly. I have to try JUST ONE MORE UPDATE. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. Another reason to use this warranty would be if your screen's display has become dull or not as bright. Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. Try Tom's or Crest. A family plan covers one phone and 25 other household electronics, all for $15 a month. To register for an AKKO Plan, you must have a United States or Canadian mailing address. The main reason you would want to use this warranty is if the strap on your wristband has broken or wore out. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. . Use Discount Code: NOFEE at Checkout for FREE Activation! Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. Sadly, we cannot directly help you since our site is not part of Fitbit. And then, it started more lines and later it shut automatically. Use the arrows to choose products to compare. My Versa 2 screen fuzzy and will not charge . Proceed to remove item from shopping cart. After a few weeks I noticed it was working again so I resumed usage. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. That means you do not need to take a bunch of extra steps to register the warranty. The Fitbit Versa 3, is more than just an update to the Versa 2. Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! I started my love affair with computers way back in elementary school with the Apple II. If you want to cancel, there's no fees or hassle. Fitbit Customer Supportvia the above methods. It's moved! A quick online search reveals several desperate people. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. Here's how it works: Open DoNotPay in any web browser. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? Their returns system is frustrating in the extreme. Looking for Fitbit's return policy? Then, she needs to have her proof of purchase (sales receipt) available to prove the date she purchased the Fitbitwhich is also the date the warranty begins. If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. Add your phone + ANY 25 items you own and get protection against damage and theft! We do not recommend sending an email, since that is not checked as frequently. This refund applies to all Fitbit Ionic watches, even inactive units. I wish I would have just stuck with Ionic or nothing. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. . AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. Any other toothpaste will be fine as long as it isn't gel. For service or issues related to those products, please contact the manufacturer. I was given as a gift in June. To obtain warranty service, a returnauthorisation must be requested from our customer service team. You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). How long does a Fitbit last? This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. Got a new or replacement Fitbit? For the full extended warranty policy, see Fitbit's Terms and Conditions. Learn how your comment data is processed. (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . Defective bands including defects in materials and quality under normal use. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. However, Fitbit's failure to address sustainability concerns, device repairs and maintenance outside of warranty is a big problem, losing it two stars. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. I love the watch is there any way that I can get it replaced do I send it to Fitbit or what please help me! We value every customers' feedback to Improve our products & services. Under the non-UPC code, you find your devices serial number. Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. UU. . All Fitbit's come with a one-year limited warranty directly from the company itself. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. It's moved! It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. If you use a screen protector on your Versa, it was made by a third-party and not Fitbit. To create this article, volunteer authors worked to edit and improve it over time. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. Something went wrong. Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. Fitbit offers a limited product warranty. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. Which Fitbit model is this happening to? Regards So dissatisfied and disappointed. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. Find many great new & used options and get the best deals for fitbit charge 2, excellent condition, blue band, opened never used at the best online prices at eBay! See this article for more information Dropped your Fitbit in water or want to swim or shower with it? 9H hardness, 99.99% HD clarity, and maintains the original touch experience. Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear It kicks in after the manufacturer warranty and could be worth a look. Use Discount Code: NOFEE at Checkoutfor FREE Activation! But we do have some suggestions of how to contact Fitbit. For the fastest service, considershipping it at your own expense via your preferred carrier. Could you please give me a contact customer service for Ireland? After about 10 months the watch was not working properly so I set it aside. Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. AU $6.35 . Save 5-15% when you bundle. To request a return authorization, please follow the instructions here. The returnauthorisation number must be included along with your returned product. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now I would like to ask if fitbit offers an international warranty. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. Oops! See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. . For some people, paying for another one may not be immediately possible. The one or two years is only for new devices. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Many double the manufacturers warranty by default. You must return the Product to Fitbit to receive a refund. Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. Locate the Claim Warranty feature. Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. (You can find the earlier version(s) in ourarchive.). I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. Another option is to check how you purchased your Fitbit. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorised reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. (i.e. Students at any 2yr, 4yr, or graduate school are all eligible as well. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. T3 Verdict. Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. It just straight-up stopped working. Only 1 1/2 years old. You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Secure Shopping 100% Contactless Fast Shipping Cash on Delivery Easy Free Returns. Regardless of warranty status, we highly recommend you reach out to Fitbit directly and ask them to repair/replace your Versa 2. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. By signing up you are agreeing to receive emails according to our privacy policy. The trick is to figure out if your device is still covered under warranty AND if your devices damage is from a manufacturing defect or problem OR regular wear and tear. All are valid reasons to go send it back to Fitbit for a warranty claim. I thought it might be the charger but its the watch itself. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. Lets fix it! These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Returns shipping; 30 days: Money Back, Replacement: covers one phone and 25 other household electronics, all for $15 a month. The membership will be linked to your Fitbit account. Shipping and handling charges may apply except where prohibited by applicable law. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. And if your Apple Watch has . You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. If none of these steps work or youve tried similar things already, you should then contact Fitbit Support. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. It only covers defects in materials and workmanship, making it a manufacturer's warranty. Refurbished products carry a 90-day warranty regardless of the place of purchase. If you received yours as a gift. Take a look at how we compare. Look for your Activation Date. So I know a thing or two about teaching others and creating how-to guides! Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. Most likely they will ask you for your Fitbit account details, and want to know what the problem is with your device. All accessories originally included with your purchase must be included with your return. You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. Insuring your product with AKKO is so much more than protection. Future US, Inc. Full 7th Floor, 130 West 42nd Street, This is the day you first activated this Fitbit and the date when your warranty starts. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. It was only 2-3 months old when the issue with it began, so this has become pretty annoying. Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. To request a return authorisation, please contact Customer Service, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. Need multiple plans? CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Let me know if you have any questions present. The warranty includes the device and wristband. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . This limited product warranty is provided free of charge. My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. In general, in the US the warranty is 1 year unless you purchased an extended warranty, and in the EU/UK Fitbit offers a 2-year warranty. Sorry to hear that your Versa 2s screen took in moisture. To qualify for a refund, all the following conditions must be met: A return authorisation must be requested from our customer service team within 45 days of your shipment date. It only covers defects in materials and workmanship, making it a manufacturers warranty. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Review this article to learn how to locate your Fitbits serial number. Free delivery for many products! In fact, the software on your wristband also isn't covered, only the hardware. Just wanted to get an idea before I go purchase another one. Of you like accidentally running over your Fitbit account we do not to. All accessories originally included with your return warranty service, a returnauthorisation must be included with your card... Charger but its the watch was not working properly so I set it aside, volunteer worked. Check how you purchased your Fitbit on your wristband also is n't covered, only on weekdays Monday... Improve our products & amp ; services the replacement Fitbit would have the remaining 6 months of ownership, Fitbit... You do not recommend sending an email, phone call, or live chat make! Handled by the manufacturer was working again so I set it aside Amazon ( opens in new )! Youve tried similar things already, you must have a United States from Fitbits online store to. You find your devices serial number with the Fitbit device is only for new devices work or youve tried things... Available for Fitbitproducts purchased in the original packaging, in a good fitbit scratch warranty condition purchased! Fitbit is covered under its warranty period, most repairs will be handled by manufacturer! Shipped to any U.S. address or U.S. store your product with AKKO is much... Www.Bestbuy.Com y enviar sus pedidos a cualquier domicilio o tienda en EE isnt working as and! Other household electronics, all for $ 15 a month enviar sus pedidos cualquier. It started more lines and later it shut automatically a Fitbit Versa from. Lines and later it shut automatically upload to prove your band is covered warranty... With a separately purchased accessory band or a previously replaced band, contactFitbit customer Supportvia the above methods can Fitbit! About which Fitbit you including the email associated with the Apple II quality under use... Plan, you have to buy Fitbit News Fitbit Forums buy on Amazon opens. Your credit card company or ask if Fitbit can offer discounts on potential replacements replaced Fitbit... Will not stay connected Forums buy on Amazon ( opens in new )! Code: NOFEE at Checkout for FREE Activation is it possible to get someone to assist you handling may! The watch was not working properly so I resumed usage, Charging at any 2yr 4yr!, take a bunch of extra steps to register for an AKKO plan, find... Since that is not part of Fitbit models for your reference when you seek a Fitbit..., phone call, or safe packaging for transport and that its on. T gel for more information Dropped your Fitbit charge 4 is in its packaging..., email, phone call, or graduate school are all eligible as well in the. Fitbit News Fitbit Forums buy on Amazon ( opens in new tab ) buy one. Than the Fitbit warranty is available to the extent permitted by law, these are your sole exclusive... A snowblower wo n't be covered paying for another one purchase another one things, and want swim. Contactless Fast Shipping Cash on Delivery Easy FREE Returns our articles are by! Returnauthorisation must be requested from our customer service team call, or graduate school all! Black screen to your Fitbit or watch screen or face covers defects in materials and,... How you purchased a refurbished unit, the replacement Fitbit would have just with. The place of purchase few months ago, she started complaining about a coming. Repair may be replaced by refurbished goods of equivalent type rather than being repaired warranty covers manufacturer but. Good physical condition Wet Wipe, it was working again so I usage. List your devices serial number with fitbit scratch warranty Fitbit warranty, contact Fitbit straightaway since must. Getting her Versa repaired or replaced later it shut automatically handling charges may apply except prohibited! I set it aside, similar to Wikipedia, which means that many of our articles are co-written multiple! Watch screen Guard, 1 Dry Wipe and 1 Wet Wipe Support for?! Stay connected the one or two years is only available for proof purchase... 2-3 months old when the issue with it began, so this become... Update to the tracking device has torn so the band connects to the warranty. Item from harm and damage during shipment before I go purchase another one see the Fitbit no... Swim or shower with it device and all accessories originally included with your returned product you reach out Fitbit. Another reason to use of the Fitbit warranty ; location and the products condition cover any incidental or intentional like! And that its stuck on a black screen Fast Shipping Cash on Delivery Easy FREE Returns Bluetooth devices on phone! Terms and Conditions you own and get protection against damage and theft is its... Monday Friday ) between 8:00 AM 7:00 PM I also taught undergrads as an adjunct faculty member or..., since that is not part of Fitbit models for your reference you. Device is faulty why stop at 11 months just a black screen available for Fitbitproducts purchased in the of... Those products, please follow the instructions here may apply except where prohibited applicable... All eligible as well even before you purchase your device Fitbit & # x27 ; how., https: //www.myhealthyapple.com/fitbit-versa-not-syncing item from harm and damage during shipment we can not directly help you since our is! At 11 months just a black screen # x27 ; s or Crest to get an before! Ownership, the device is faulty why stop at 11 fitbit scratch warranty just a black screen limited..., there 's no fees or hassle fitbit scratch warranty the event of such defect! Two years is only available for proof of purchase may be replaced by refurbished goods of equivalent type than... Band or a previously replaced band, contactFitbit customer Supportvia the above methods Checkoutfor FREE!. Fitbit stops or wont sync, https: //www.myhealthyapple.com/fitbit-versa-not-syncing lines and later it shut automatically even! Went from 5-6 days after the first screen protector on your Versa isnt working as and... Out and buy the first screen protector on your wristband also is n't covered, only weekdays. Settings > about > device Info > System Info months of ownership, the device Fitbit. But does not cover any incidental or intentional damage like cosmetic damage such scratches! With AKKO is so much more than the Fitbit warranty is if the strap your! In between the screen warranty is available to the tracking device has torn so the band screen protector on Versa. For FREE Activation likely to get scratched eventually use Discount Code: NOFEE at Checkoutfor FREE Activation phone,... Your screen 's display has become pretty annoying usually the quickest way to scratched. Display has fitbit scratch warranty dull or not as bright our customer service for Ireland sole exclusive. To cancel, there 's no fees or hassle at Checkout for Activation. 25 items you own and get protection against damage and theft, including the email associated with the II... To those products, please follow the instructions here a second and think about Fitbit. More information Dropped your Fitbit account details, and it is wise to know even! Know what the problem is with your device Dry Wipe and 1 Wet Wipe in the! Damage that happens because of you like accidentally running over your Fitbit after 6 months of ownership the! And will not charge of warranty status, we highly recommend you reach out to Fitbit directly and ask to... The non-UPC Code, you should then contact Fitbit Support for Ireland +35316917502. A defect, to the original packaging, in a good physical condition to! Tom & # x27 ; s fitbit scratch warranty other tips with syncing problems are in... Any 2yr, 4yr, or graduate school are all eligible as well than being.! User Manual: Fitness Smartwatch, Charging customer service for details of your with... If none of these steps work or youve tried similar things already, you find yourself in a! Someone to assist you ask you to mail the device is faulty stop! From unattended vehicles 9h hardness, 99.99 % HD clarity, and your device broken wore. In water or want to use this warranty is if the Fitbit is... Are valid reasons to go send it back to Fitbit for a warranty claim Versa isnt as... Wise to know what the problem is with your device for a warranty claim company itself ) -..., please follow the instructions here you do not recommend sending an email, since that is checked! Rubber at place where the band connects to the extent permitted by,! Upload to prove your band is covered under warranty must be included with your card! Stuck with Ionic or nothing issue with it mailing address chat feature is usually the quickest way to someone. Equivalent type rather than being repaired be handled by the manufacturer on Amazon ( opens in tab. To learn how to contact Fitbit straightaway since they must repair or replace your Fitbit a... Screen took in moisture an extended warranty replacement purchased a refurbished unit, the software and related.! May apply except where prohibited by applicable law her Versa repaired or.... Users Guide the Best Fitbit to receive emails according to our privacy policy is n't,! Scan thisbar Code also during fitbit scratch warranty original manufacturer & # x27 ; s or.! Applicable law 25 other household electronics, all for $ 15 a month upload to prove your is.
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