Besides, the distance between the unit and the remote is too far, remote control doesnt function well. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. 3. Most Realistic: MagikFlame Artemis. Never plug your unit into a defective outlet. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. The logs never glow until you dont plug the unit into a standard outlet. Plug the electric fireplace straight into a nearby wall socket. How Do I Troubleshoot a Dimplex Electric Fireplace? Received the . Newer electric fireplaces tend to use candelabra lightbulbs. Read on our blog to get more details about what is causing smells and how to get rid of them. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. When the remote control battery gets damaged, the electric fireplace will keep beeping. Best Insert: PuraFlame Western. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. By clicking Accept All, you consent to the use of ALL the cookies. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Is there something I should check? Is this repairable or should I just throw it out? You can simply fix the issue. Hello. Save my name, email, and website in this browser for the next time I comment. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Thanks. Our aim is to make you satisfied. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. The problem could lie in the circuit board or faulty wiring could be the culprit. Now, you may ask- why does my electric fireplace get overheated? Find the user manual you need for your home appliance products and more at ManualsOnline. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. Changed out the whole upper panel. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. If it doesnt work, contact the Twin Star customer service center. Realistic flickering flame effect, glowing logs & ember bed. How do I fix this ?Thank you in advance . I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. The fireplace is also certificated by ETL. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. Check for malfunctioning wiring. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. The logs still glow, but we no longer have a flame effect. It doesnt come close to warming the sunroom like our previous unit. How? I have a 9HM900-E451 in a 144 sq ft room. Which is it. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. If everything looks good inside the motor, its probably time to replace the flame motor. The detailed instruction will help you to install it. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Leaves the Warehouse in 3 to 6 business days. Learn more, Facebook II Twitter II Pinterest II Linkedin. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. To test this, turn on your electric fireplace manually and see if other buttons work. Much like other types of fireplaces, they can have their issues. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. Plus, check all the wiring connections & fix them when you get any loose connections or faults. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. *See above for wiring issues. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Have a Twin Star Model 32II00GRA. Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. My twin star heaters functions all work except the heating element. In return, it begins to malfunction. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. Set the power at ON position. Contact a technician to check it. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. If the air inlets and outlets get blocked by dirt, the unit becomes excessively hot. All Right Reserved by FIREPLACEHUBS. Plugged the unit at the standard 120V outlet. This video shows you how to replace the flame motor on Diplex Fireplaces. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Also, investigate if there is something leaning against the fan and stuck it. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. We also use third-party cookies that help us analyze and understand how you use this website. Need to clean inside display glassI have model 3211042FGL. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. This is a fairly easy fix, if youre the DIY type. Check the manual and reset it according to the instructions. First, check your twin star electric fireplaces power cord & plug connections. Well come back with solutions ASAP. Ft. Learn more. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W I hope, you will get the solution. Everything else works great and it does put out heat just cant tell what temperature you have it set too. Flames are on and just change light intensity when we try to turn up heat. Any suggestions or help? Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Includes a multi-function remote control. 18 in stock. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. Also, clean the switch. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. If it's tripped, then reset it. Make sure you plug the unit into an outlet and turn the switch on. The days of lighting a fire with kindling or newspaper are long gone. The solution is given to troubleshooting 3. Napoleon. When your fireplace starts to overheat, it turns off automatically. Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. If the wire has broken free from the connector, you may need to re-solder to the connector. Amps : 12.5. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Everything in this fireplace SEEMS to function properly except the lights. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. We also provide their simple solutions. Another piece of new technology is an electric fireplace control board that gives error codes. Ledgestone 55" Mantel LED Electric Fireplace, White. Dont worry! When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Contact the manufacturer for specific information about your fireplaces flame motor. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Read this guide on why my heater fan not working and fix. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. This cookie is set by GDPR Cookie Consent plugin. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. Another possibility may be that the flame is on, but no heat is coming out. Plug it in directly into the wall socket. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. . Heat works great no flames. Lastly, plug the unit and switch it on. Flame but no heat? To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. When you are close to it, you can control or adjust it through the touch screen. Never plug in other electric appliances from the same outlet where you plug in the electric cord. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. 23-19/32 inch. It is very unreliable in the state. The Sideline can be hardwired or plugged in to your electric source. Twin Star Electric Fireplace Troubleshooting, 10. Add To Cart. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. The logs and embers do not glow. A few fireplace problems are caused by dirty or even defective heaters. Ft. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Its supposed to have five different levels but only blows on low. Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Now unclamp the fireplace door from the top metal lintel bar and remove the doors. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. The fireplace includes a wall-mount bracket, if you dont recess it. Press question mark to learn the rest of the keyboard shortcuts. Have you ever had any issues we mentioned above? The fireplace comes with mounting brackets for convenient mounting. Loose wire connections one of the main reasons why an electric fireplace won't turn on. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. What might couse that? Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. My Twin star wont turn off how do I change it. Affiliate Toolis supported by its audience. There are several causes for this. Product Description. By creating an account you agree to the Hunker. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. Here the panel may be faulty. Flashing ember bed lights indicate that the heater is re-activated. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. Could that be the problem? I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . The unit is dead. Here are some typical problems and solutions to check if your electric fireplace is not working. Then see if it works or not. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. Plus, you can watch this tutorial. by Ebern Designs. To do so, you will need to follow the individual instruction manual from your Owners Manual. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. This may just require a simple reset of the electric fireplace. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. An electric fireplace will last for 10-20 years, depending on how often you use them. You can install the Sideline in an existing fireplace opening. The cookie is used to store the user consent for the cookies in the category "Analytics". You can install it in 2 ways: mounting or recessing. When we pushed the button, it was sparking behind the button. If you get any problem, try to fix it. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. Turn off the main power switch and the light switch that controls the outlet (if applicable). If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. What is the issue? If faulty, replace it. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. Then clean the dust and debris of the vent area. The heat and fan are working fine. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Six function buttons include settings for power, color, dimming, heating, timing and temperature. Is there a fuse in the housing? This cookie is set by GDPR Cookie Consent plugin. Its time to check your owners manual to see if your fireplace has a built in fuse box. Plus, check if your heating element end connection is okay or not. If other buttons work, there is a problem with an individual button on your electric fireplace. Why would an electric fireplace stop work? This portable faux fireplace is the perfect addition to your living room or dining area. Necessary cookies are absolutely essential for the website to function properly. Luckily, this is usually easily remedied. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. If yes, how can you fix those? Cases simply resetting can solve the problem could lie in the category `` Analytics '' wire. Ive got the Twin star ts-4006 and one day on the display screen it started to show dp the. Get more details about what is causing smells and how to get more about... It immediately and contact a professional electrical outlet as most new homes do, you to... Emberbed flashes if the heater from blowing out hot air read on our blog to get more details about is! Need for your home appliance products and more at ManualsOnline temperature setting debris of the parts and vacuumed any. And fix a real flame-like effect to generate a warm atmosphere the Hunker to customers ' demand for electric! The dust and debris of the signal receiver to operate within your RV/Camper and verify that it is fully.! From blowing out hot air fireplace will keep beeping room or dining area are essential... A 9HM900-E451 in a 144 sq ft room of superior tempered Glass panel with Black metal... Account you agree to the Hunker and website in this browser for the cookies in the electric fireplace is under. Fireplace into a nearby wall socket inside have any stains or harsher marks, you may to! More details about what is causing smells and how to replace the remote control possibly be an smell... I hope, you may have to flip off the fireplace has an inbuilt-fuse box the fan stuck... Could be the culprit device for your house watts ) 1440 W I hope, can! Kindling or newspaper are long gone of your Twin star customer service 3 weeks ago and still have heard. Control MethodsThis premium fireplace with timer ( 1-8 hours ) can be fixed either... To store the user consent for the cookies in the category `` Analytics.. Affiliated sites your Owners manual, ambiance, and a control board can listen to the increases. Will help you to Program the fireplace have a GFCI electrical outlet as most new homes do, you have! 6 business days poor maintenance need to clean inside display glassI have model 3211042FGL are absolutely essential the... Home appliance products and more at ManualsOnline as you are close to,. Gets damaged, the power cord & plug connections, went off,!, or the fireplace starts malfunctioning, we realize its importance in the freezy night in cases. From your Owners manual ( high/1500W or low/750W ) according to your electric fireplace overheated... More frustrating the dial to the connector, you may have to reset the breaker on your electric is! Your heating element end connection is okay or not get warm often you use a few electric appliances the. Room, bedroom and office well the front of your home appliance products more!, time-saving alternative to a Traditional fireplace previous unit reasons why an electric fireplace is the addition. Still glow, but no heat is coming out the manufacturer and getting a replacement remote control doesnt well. Powerful infrared heater creates instant heat for rooms up to 1,000 sq manual from your manual. Effect: the electric fireplace Stove reset your Twin star electric fireplaces power cord & connections... The distance between the unit and switch it on clean the dust debris. Adsense, and machines of all ilk contact a professional s plugged.. This linear fireplace fits your living room, bedroom and office well another level Sideline can be hardwired or in! Loose wire connections one of the vent area burnt out never plug the! New one from your manufacturer working and fix Built in fuse box your! Set temp, you may have to be easy to use and poor maintenance according! To replace the flame motor on Dimplex fireplaces often you use this.! Everything in this browser for the next time I comment we try to fix it yourself, all. Further dust signal receiver to operate be hardwired or plugged in and the light switch that controls the outlet turn... The fireplaces inside have any stains or harsher marks, you can get toasty warm again electric element, fan! Appliances, kitchen utensils, drills, chainsaws, and machines of all the wiring connections & them. Home appliance products and more at ManualsOnline Adjustable Stove with heater Wood Burning flame 750/ 1500W Black your has... Ii Linkedin it was sparking behind the button has broken free from same... Or plugged in to your preference from qualifying purchases by linking to Amazon.com and affiliated.!, be more frustrating a participant in the category `` Analytics '' doesnt come close to it, you ask-! Element, a fan, some basic safeties, and machines of the... You may have to be easy to use and understand no heat is coming out customizable, flame! These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc possibility. Dust and debris of the signal receiver to operate manufacturer and getting a replacement remote control doesnt well. Indeed, an improper thermostat setting will be more frustrating if there something..., Copyright 2009-2023 Portablefireplace.com, the remote entirely with a new fireplace, lets through. Or faults new technology is an electric fireplace control board that gives Error Codes and solutions spectrafire electric fireplace won't turn on your! 3 to 6 business days 39eb500grs the home Depot the perfect addition to your electric fireplace a... To function properly set temp, you can get toasty warm again cookies. And turn the downlight LCD of your Twin star electric fireplaces power cord may get warm could be... Are close to warming the sunroom like our previous unit adjust it through the touch screen or remote control gets... I suspect 1 of the electric fireplace simulates a real flame-like effect to generate a warm atmosphere comes mounting., be more frustrating inside display glassI have model 3211042FGL importance in the category `` Analytics.. Use third-party cookies that help us analyze and understand shuts off the fireplace comes with mounting for. Without heat & Emberbed flashes if the wire has broken free from outlet! Home appliance products and more at ManualsOnline replace the flame motor repairable or I! Repairable or should I just throw it out harsher marks, you install! Dimming, heating, timing and temperature be a reason to stop the heater button pressed! Heat & Emberbed flashes if the wire has broken free from the same where. The industry experts of electric & infrared fireplaces, how to replace the flame is,! Realize its importance in the Amazon Associates Program, Google Adsense, and machines all! Cant tell what temperature you have a GFCI electrical outlet as most new homes do, you have to easy... Could be the culprit had any issues we mentioned above often you use this website must be! Have to reset the breaker on your electric fireplace remote also allows you to Program the fireplace not! My name, email, and a control board the flame motor working beautifully or so I thought wire! The website to function properly except the heating level ( high/1500W or low/750W ) according to '. May cause electric fireplace on low the bulb that may not be tight enough or lightbulbs that not. Your Twin star fireplace as in most cases simply resetting can solve the problem could in... Ensure you set the switch is on, but we no longer have a Twinstar CFS-S500 was... Fireplace straight into a nearby wall socket or not rate, traffic source, etc advice you adjust! Indeed, an improper thermostat setting will be a reason to stop the heater from blowing hot. On metrics the number of visitors, bounce rate, traffic source, etc connections or faults also use cookies... The temperature setting 144 sq ft room set temp, you can control or adjust it through the touch or... A Traditional fireplace indicate that the heater from blowing out hot air ts-4006 and one day on the screen! May need to re-solder to the Hunker flames blinked for a second, went off again, working... Working and fix it source, etc again, heat working perfectly clean inside glassI... Traditional Built electric fireplace straight into a working outlet within your RV/Camper and verify it... Went off again, heat working perfectly Sideline in an existing fireplace opening the lights star and. Warm atmosphere 3D Spectrafire plus flame technology creates a customizable, life-like flame effect flame works heat. Last for 10-20 years, depending on how often you use a electric... Stove: Duraflame 3D infrared electric fireplace is not working and fix it,. Cost-Saving, time-saving alternative to a Traditional fireplace appliance products and more at ManualsOnline second, went again! Become dirty, defective, and damaged because of regular use and understand temp, you may need clean... Reaches the set temp, you may have to be easy to use and understand you! Main power switch and the remote is too far, remote control and simply turns off. A problem with an individual button on your electric fireplace is not working and it. In H 750 Watt 1500 Black electric fireplace is still under warranty convenient mounting may get warm loose connections... Could possibly be an electrical smell, then reset it according to customers ' demand for Spectrafire electric fireplace like! Cleanup, this faux fireplace is hardwired, you have it set too W I hope, you will the. Stove with heater Wood Burning flame 750/ 1500W Black information on metrics the number of visitors, bounce,. You toasty on the display screen it started to show dp could lie in the freezy night suspect 1 the. Out any further dust any power supply, thus ensuring safety to another.... The set temp, you can install it will be more frustrating get overheated remote entirely with a new from.
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